How do I install the product?
Our product manuals have installation instructions. In addition, email or telephone is welcome to communicate with us, and we will provide support.
Are items compatible with all electrical systems?
Generally we provide the following voltage use versions: AC, 110V - 120V ~ 50 - 60Hz AC, 220V - 240V ~ 50 - 60Hz In addition, some products are suitable for DC, 12V / 24V. Please note your electricity usage in the order or communicate with us in advance.
Does the mobile APP work on all phones?
The APP is compatible with any IOS & Android set.
Is my information secure using this site?
Absolutely! Our Secure Software(SSL) is the industry standard and among the best software available today for secure commerce transactions. It encrypts your information so that it cannot be read as the information travels over the Internet.