What are the certifications of your products?
We have CE, FCC, RoHS, CCC, SASO, UL, VDE, GS, CSA, EMC, TUV, Ek, TCO, EMS, etc. There are different certifications for different products.
How do I install the product?
Our product manuals have installation instructions. In addition, email or telephone is welcome to communicate with us, and we will provide support.
Are items compatible with all electrical systems?
Generally we provide the following voltage use versions: AC, 110V - 120V ~ 50 - 60Hz AC, 220V - 240V ~ 50 - 60Hz In addition, some products are suitable for DC, 12V / 24V. Please note your electricity usage in the order or communicate with us in advance.
How do I search products?
There are two ways to search for products. Browse the website to search by category. The second is to use our search box. Type a keyword or part number so that our shopping cart offers products that match the search term.
Where are your products made?
Unless otherwise stated, all our products are made in China.
Do you provide warranty for products?
Yes, we offer a 12-month warranty for products.
Do you ship worldwide?
Yes, we ship worldwide.
Does the mobile APP work on all phones?
The APP is compatible with any IOS & Android set.
Where do you ship from?
Usually we ship from China, and at the same time we are building overseas warehouses.
What are the shipping ways and related costs?
We provide e-Packet, China Post, DHL, FedEx and other shipping ways to most countries and regions, and charge fees according to official actual billing standards.